At MD Trendz, we prioritize your satisfaction, and we aim to provide the best products and services. To ensure a seamless experience, please review our Return and Refund Policy:
Unboxing Video Requirement:
• A full 360° angle unboxing video is mandatory.
• The video must capture the entire process from the start of opening the parcel.
• Edited or paused videos will not be accepted.
• The unboxing video serves as proof in case of damage.
• It should be shot in clear lighting.
• We do not accept damage claims without video proof.
• In case of damage, inform us within 24 hours of receiving your parcel.
• Damage claims will not be accepted after 24 hours of delivery.
• Returns to be posted back by the buyers within next working day of delivery.
The damaged part should be clearly shown in the unboxing video.
We deliver only the best products to our customers, ensuring top-notch quality.
• The unboxing video is crucial for addressing damage cases.
• We are committed to resolving issues promptly with the provided video evidence.
• Your satisfaction is our priority, and we appreciate your cooperation in adhering to these guidelines.
If you have any queries or concerns, please contact us at designsofmd@gmail.com. Thank you for choosing MD Trendz.
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